1. What this service is
Whichtrades takes a short description of a job and returns the trades that a job of that kind usually involves, the order in which those trades normally work, the reason each step cannot be moved, the points at which a gap between two trades causes damage, and which of those trades one person commonly covers.
It also flags where a job involves a type of work that is notifiable in many places, so that you know to raise it with whoever quotes. That flag is a prompt to ask a question. It is not a statement about the rules that apply to you.
The breakdown and the ordering are produced by this application from a table of jobs and trade dependencies held within it. A language model is used only to identify which entry in that table your description refers to. It does not select the trades, does not order them, and does not write the reasons.
2. Who may use it
- You must be 18 or over to create an account or to subscribe.
- Accounts are personal to you. You are responsible for what happens under your account and for keeping your password to yourself.
- You may use the output for your own purposes, including showing it to a contractor. You may not resell it, present it as professional advice, or build a competing service from it.
- Use of the service is also subject to the Acceptable use policy, which forms part of these terms.
3. Plans, prices and the monthly allowance
Plans and prices are set out on the Pricing page. All prices are in USD and include value added tax at 20%. There is no trial period, no introductory rate and no promotion; the price you agree to at checkout is the price that recurs.
Each plan carries a monthly allowance that measures how much of the service you use. A breakdown from a sentence uses one unit, reading an optional photo uses two, and generating the sequence board and breakdown cards uses five.
The allowance is a measure of service usage only. It is not money, it is not stored value, it is not redeemable for cash, and it is not transferable. It has no value outside this service, it does not accrue, and unused allowance does not carry over into the following month. We do not sell top-up packs and we do not hold a balance on your behalf.
4. What the service does not do
This section is not a disclaimer bolted on at the end. It describes the deliberate limits of the service, and those limits are the reason its output is worth having.
4.1 No judgement about qualifications or regulatory compliance
The service makes no determination about qualifications or regulatory compliance of any kind. It does not judge whether any work is notifiable, who would notify it, whether anything meets a requirement, or whether any tradesperson is suitably qualified for anything. Where it notes that a type of work is notifiable in many places, that is a prompt to ask rather than a statement about your jurisdiction. Rules differ widely between places. Your local authority and the contractor are the authorities on that, and this service is not.
4.2 No structural or safety assessment
The service performs no structural or safety assessment. Anything involving load-bearing structure, gas or asbestos must be looked at on site by a qualified professional and cannot be settled from a written description. When the service detects content of that kind it stops and says so, rather than producing a breakdown.
4.3 No recommendations, pricing or timescales
The service recommends no tradesperson or firm, and provides no pricing, no estimate, no timescale commitment and no introduction to anyone. It names categories of work and nothing more.
4.4 It has not seen your property
Site structure, the routes of existing services, the condition of existing work and local practice are all unknown to the service. Every breakdown states what it cannot know. Treat the output as preparation for a conversation with someone who can look at the property, not as a substitute for one.
4.5 Prohibited high-risk uses
You must not use the service, or its output, as an input to decisions in medical, legal, financial, safety-critical, employment, credit, housing or judicial contexts. See the Acceptable use policy.
5. Subscriptions, renewal and cancellation
A monthly plan renews every month and a yearly plan renews every year, at the same price, until you cancel. You can cancel at any time from your billing page. Cancelling takes the same number of steps as subscribing did, requires no phone call or email, and does not require you to give a reason. Access continues to the end of the period you have already paid for.
Your statutory cancellation rights, including the 14-day right and the circumstances in which it ends, are set out in full, together with the statutory cancellation form, on the Cancellation and refunds page.
5.1 Subscription protections we apply ahead of time
The Digital Markets, Competition and Consumers Act 2024 introduces a set of subscription requirements that are not yet in force. We have chosen to implement the following five voluntarily and in advance of their commencement, because they are simply better practice:
- Full pre-contract information before you are bound. The price, the billing period, the fact of automatic renewal, the cancellation route and the links to these terms are all shown on the checkout itself, not behind a link.
- Reminders before renewal. We send a reminder before each renewal stating the amount and the date, and a separate reminder in good time before the first renewal of any yearly plan.
- A cooling-off period on renewal. Where a subscription renews onto a new term, you have 14 days from that renewal to cancel it, in addition to your rights on first subscribing.
- Straightforward exit. Cancellation is available in a single, clearly-labelled action on your billing page, with no retention flow designed to talk you out of it.
- Prompt refunds. Where a refund is due, we pay it within 14 days of accepting the cancellation, by the same means you paid.
We also remind you if a subscription has gone unused for a long stretch, so that a forgotten subscription does not quietly continue.
6. Payment
Payment is taken by a third-party payment processor. Card details are entered on the processor’s own page and are never received or stored by us. If a payment fails we will tell you and give you a reasonable opportunity to fix it before access changes.
7. Your content
You keep every right you have in the descriptions and photographs you submit. You give us only the permission needed to run the service for you: to process what you submit in order to produce your breakdown, and to store it with your account so that you can return to it.
What you submit is not used to train any model. Photographs are optional; the service works fully without them, and photographs containing people are not accepted. You can delete a breakdown at any time, and deleting your account removes them.
8. Our content
The job table, the trade dependencies, the wording of the reasons, the interface and the artwork are ours. You may use the output of the service for your own purposes, including printing it and giving it to a contractor. You may not scrape, copy or redistribute the underlying data set.
9. Availability and changes
We aim to keep the service available and correct, and we will take reasonable care and skill in providing it. From time to time it may be unavailable for maintenance or for reasons outside our control. We may change or improve the service, and we will not make a change that materially reduces what a paid plan provides without telling you first and giving you the chance to cancel.
We may change these terms. If a change is material we will tell you at least 30 days in advance and you may cancel before it takes effect. Changes never apply retrospectively to a period you have already paid for.
10. Our responsibility to you
We are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or of our failing to use reasonable care and skill. We are not responsible for loss or damage that is not foreseeable.
We do not in any way exclude or limit our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited. Where our liability can lawfully be limited, and you are using the service for business purposes, it is limited to the amount you have paid us in the twelve months before the event giving rise to the claim.
Because the service does not assess your property, does not judge compliance and does not assess safety, decisions about the work itself remain yours and those of the professionals you engage. That is a statement about what the service is, not an attempt to disclaim responsibility for the service we do provide.
Nothing in these terms affects your statutory rights. If you are a consumer, you have legal rights in relation to services that are not carried out with reasonable care and skill, and nothing here reduces them. Advice about your rights is available from Citizens Advice.
11. Ending your account
You can close your account at any time. We may suspend or close an account that breaches the Acceptable use policy, that is used to attack the service, or where we are required to do so by law. Where we do, we will tell you why unless we are prevented from doing so, and we will refund any unused portion of a period you have paid for.
12. Law and disputes
The governing law of these terms, and the courts that have jurisdiction over them, are stated in full on our Legal information page, together with the company particulars. If you are a consumer resident in another part of the United Kingdom, or in another country, you keep the protection of any mandatory consumer law that applies where you live and may bring proceedings in your local courts where the law allows.
Complaints are handled as described on our Legal information page. We are not a member of any alternative dispute resolution scheme.
13. Contact
support@ispinstallation.shop · +44 7422039907. Company particulars are on the Legal information page.